Standard Return Policy:
At Oasis Promos, we want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied with your purchase, you can return it to Oasis Promos within 10 days of purchase date. Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise.
For larger orders, we strongly recommend getting a few samples first to check the quality of the products and to ensure that they meet your requirements. If a large order is returned, you will be responsible for freight charges both ways.
A refund will be issued in the same payment form as the original purchase transaction. Please allow 7 - 10 days for the credit to appear on your credit card statement.
Please read all the conditions below. If conditions are not met, Oasis Promos reserves the right to refuse the return or to charge a restocking fee not less than 15% or a flat fee of $10.00, whichever is higher.
How to return or exchange an item:
No Return/Exchange On:
You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases, you will receive a refund more quickly.
We ship only to 48 contiguous states in the USA.
Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
All our shirts are first quality; we do not carry any seconds or Irregulars.
Special or Customized orders
Payment can be made with a Visa, Visa Check Card, MasterCard, MasterMoney Card, Discover, American Express. Our website complies with the highest level of security protocols and you can rest assured that your transaction is fully secured.
Payments can also be made using your Paypal account.
For larger orders, we may require address verification through Paypal.
Oasis Promos Privacy Notice
Does Oasis Promos Share the Information It Receives?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We do not share or give out any customer information gathered while shopping at Oasispromos.com
No Customer Pickup
Do we ship COD?
Availability of merchandise is subject to change or discontinuance without notice. All information provided by the manufacturers to Oasis Promos is deemed reliable, but without any warranty by Oasis Promos. Oasis Promos has no responsibility for a manufacturer's inability to supply merchandise.
While we have attempted to print the catalog and show color charts on our website with accurate colors, you recognize that the actual color of any merchandise may differ from that shown in the printed catalog and on our website.
These terms and conditions apply to all purchases from Oasis Promos and override any terms and conditions included on Purchase Orders.
Oasis Promos reserves the right to change any of the above policies and procedures at any time without prior notice. All rights of the parties in connection with the purchase of goods from Oasis Promos shall be governed exclusively by the laws of the State of Georgia.
Disclaimer about Product Colors:
Product color depends on several factors and we try our best to keep the colors consistent, however, as the products are imported from different regions of the world, a slight color variation is normal from batch to batch. Also, the colors vary from screen to screen and could appear very different from the color of the actual product.
If the requirement is for an exact color or size match, please place an order for a sample before placing an actual order, as it will save you shipping costs. Or contact us to find out the closest color match and size details; our customer service team will be delighted to help you.
Disclaimer about Product Sizes:
As mentioned earlier, the products are imported from different regions of the world and the sizes could vary slightly from batch to batch. A size variation up to 1" from the standard size is normal and considered acceptable in textile and promotional industry.
Short Sleeve Gildan T-Shirts:
Long Sleeve Gildan T-Shirts: