Standard Return Policy:
At Oasis Promos, we want you to be completely satisfied with your purchase. If for any reason, you are not satisfied with your purchase, you can return it to Oasis Promos within 10 days of purchase date. Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise.
For larger orders, we strongly recommend getting a few samples first to check the quality of the products and to ensure that they meet your requirements. If a large order is returned, you will be responsible for freight charges both ways.
A refund will be issued in the same payment form as the original purchase transaction. Please allow 7 - 10 days for the credit to appear on your credit card statement.
Please read all the conditions below. If conditions are not met, Oasis Promos reserves the right to refuse the return or to charge a restocking fee not less than 15% or a flat fee of $10.00, whichever is higher.
How to return or exchange an item:
No Return/Exchange On:
You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases, you will receive a refund more quickly.
Disclaimer about Product Colors:
Product color depends on several factors and we try our best to keep the colors consistent, however, as the products are imported from different regions of the world, a slight color variation is normal from batch to batch. Also, the colors vary from screen to screen and could appear very different from the color of the actual product.
If the requirement is for an exact color or size match, please place an order for a sample before placing an actual order, as it will save you shipping costs. Or contact us to find out the closest color match and size details; our customer service team will be delighted to help you.
Disclaimer about Product Sizes:
As mentioned earlier, the products are imported from different regions of the world and the sizes could vary slightly from batch to batch. A size variation up to 1" from the standard size is normal and considered acceptable in textile and promotional industry.
Short Sleeve Gildan T-Shirts:
Long Sleeve Gildan T-Shirts: